Shipping Policy

At Daily Health Market, we aim to provide fast and reliable delivery to our customers within the United Kingdom.

Company Details

Legal company name: Slim and Smart Ltd
Trading name: Daily Health Market
Contact email: info@dailyhealthmarket.co.uk

Order Processing

Orders are usually processed within 1-2 working days.

Orders placed on weekends or UK bank holidays will be processed on the next working day.

During busy periods, order processing times may be slightly longer.

Delivery Area

We currently deliver only within the United Kingdom.

International delivery is not currently available.

Delivery Time

Estimated delivery time is 2-3 working days after dispatch.

Delivery times are estimates only and may vary during busy periods, courier delays, adverse weather, or circumstances beyond our control.

Delivery Charges

Delivery costs are calculated at checkout and clearly displayed before payment is completed.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address at checkout.

Daily Health Market is not responsible for delays, failed deliveries, or lost parcels caused by incorrect or incomplete delivery information provided by the customer.

Missed Deliveries

Customers are responsible for ensuring that someone is available to receive the delivery or for following the courier's instructions for redelivery or collection.

If delivery is unsuccessful due to customer unavailability, failure to collect the parcel, or incorrect delivery information, Daily Health Market is not responsible for any resulting delays or additional delivery costs.

Damaged or Lost Parcels

If your parcel arrives damaged, please contact us at info@dailyhealthmarket.co.uk within 48 hours of delivery.

Please include your order number, a description of the issue, and clear photos of the damaged parcel and items.

Lost parcels must be reported to us within 14 days of dispatch.

Each case will be reviewed individually, and we may contact the courier as part of the investigation.

Contact

For delivery-related questions, please contact us at:

Email: info@dailyhealthmarket.co.uk